However, tech also was hit hard with software engineers (3. IT incident management is a systematic approach to detect, evaluate, resolve, and prevent IT incidents to reduce their adverse effects on business operations. Root Cause Changes. Assaf Resnick, CEO and co-founder of BigPanda, sat down with Sanjay Chandra, vice president of information technology at luxury electric automaker Lucid Motors, at Gartner IT IOCS 2022. Whiskey and Wisdom is a monthly executive-only forum where IT operations leaders can network independently and discuss high-level AI operations and ITOps strategies with their industry peers. Just a few years ago, cars were manual, with little to no automation. Root Cause Changes. Whiskey and Wisdom is a monthly executive-only forum where ITOps leaders can network and discuss high-level AIOps and ITOps strategies with industry peers. Generative AI for Automated Incident Intelligence. Watch now. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of Automatic Incident Triage, a new platformBigPanda CEO Assaf Resnick said in a statement that generative AI has taken the company’s platform to a new level: “Customers that have used early versions. Then, looking at actionability, you can focus on taking effective action versus just moving alerts to tickets quickly. Add its developer-friendly nature with its explainability, and you have a truly unique product. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of. Why? Introducing Automatic Incident Triage by BigPanda. Real-time Topology Mesh. Created as a SaaS-native event correlation and automation platform for IT Operations, BigPanda delivers high performance with enterprise-class availability, resilience, and dynamic scalability. IT incidents often lack critical business context necessary to conduct triage, resulting in long incident management lifecycles and high. Incident. Real-time Topology Mesh. First, it allows your ITOps and NOC teams to create. Incident 360 Console. Using AIOps together with observability is the solution for fast-moving IT landscapes. Recognized as a Strong Performer in Forrester’s Process-Centric AI for IT Operations report. Operations teams have the root cause changes at their fingertips, in real-time. MTBF helps us anticipate how likely a system, application or service will fail within a specific period or how often a particular type of failure may occur. SAN FRANCISCO, March 18, 2021 — BigPanda, Inc. SAN FRANCISCO, July 11, 2023 — BigPanda, Inc. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of Automatic Incident Triage, a. Enterprise IT Customers Realize Quick Returns from BigPanda’s Open Box Machine Learning & Unified Analytics. The vulnerable updates were delivered to customers between March and June, SolarWinds said. Automate incident analysis to speed resolution and reduce escalations. Learn to consolidate critical alerts and reduce noise by up to 90%, and add context for actionable insights. Event correlation. First Response. Generative AI for Automated Incident Intelligence. Real-time Topology Mesh. In particular, we’ll cover the following: Incident automation. Automate incident analysis to speed resolution and reduce escalations. Winners From Citrix, DirecTV Latin America, PlayStation and Gamestop Honored by Peers for Above-and-Beyond IT Incident Response. Real-time Topology Mesh. 7%) all facing elevated risks of job loss. Suggested Edits are limited on API Reference PagesStep 2: Concentrate on your sphere of influence. Designed for AI/ML-driven event correlation from the beginning, BigPanda helps modern enterprises reduce IT noise by 95%, enabling incident detection in real-time. SAN FRANCISCO, March 21, 2023 — BigPanda, Inc. Incident 360 Console. BigPanda helps these organizations by making sense of the enormous amount of disparate information, allowing them to take action on incidents through automated incident management and workflows and providing analytics that close the feedback loop. New Hire Follows a Period of Impressive Growth and Increased Investment in Customer Success, Sales and Engineering. Root Cause Changes. Alert Correlation Platforms are a proven solution to this challenge. by Assaf Resnick | May 9, 2016. Incident 360 Console. 1. They intelligently gather alerts from fragmented monitoring tools and deliver high-level insights that operations teams can quickly understand and act upon. Root Cause Changes. Here, software engineer Hagai Kariti offers tips on Ansible. m. Automate incident analysis to speed resolution and reduce escalations. Whiskey and Wisdom is a monthly executive-only forum where ITOps leaders can network independently and discuss high-level AIOps and ITOps strategies with their industry peers. Incident. Automate incident analysis to speed resolution and reduce escalations. Whiskey and Wisdom is a monthly executive-only forum where IT operations leaders can network independently and discuss high-level AI operations and ITOps strategies with their industry peers. Generative AI for Automated Incident Intelligence. Triage Incidents Use triage steps to determine priority, establish an assignee, share the incident, and more. This knowledge allows you to effectively enhance alerts by supplementing missing information. A designated role in charge of declaring a major incident and taking ownership of it. Root cause analysis. BigPanda for C-suite. 2023 Trend: Using automation to improve efficiency. Incident 360 Console. Incident 360 Console. Automate incident analysis to speed resolution and reduce escalations. Connecting New Relic. The most important section of the BigPanda interface is the incident feed. BigPanda Root Cause Changes. Over the next 6-8 weeks, BigPanda’s machine learning-driven logic achieves a 95% correlation rate. If you need a wholesale change across your entire IT. BigPanda Generative AI for Automated Incident Analysis has been updated to provide more accurate, explainable insights and more trustworthy insights, including the. Generative AI for Automated Incident Intelligence. He's spent 15 years in IT Operations and ~ 20 yrs in Enterprise IT. A Letter to Our Customers and Future Customers. Generative AI for Automated Incident Intelligence. With BigPanda’s new AI-Generated Incident Analysis, incident triage and collaboration is easier and faster than ever. You will hear insightful sessions from BigPanda customers and IT Ops subject matter experts who will cover topics like how. Automated notifications, ticketing, and workflow automation synchronize bi-directionally rich incident data in ServiceNow, so ITIL-based organizations can enjoy the benefits of CI/CD within. BigPanda US. RESOLVE ’22: Incident management automation. Incident 360 Console. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative. Root Cause Changes. Automatic Incident Triage. Real-time. Automatic Incident Triage. Recognized as a Strong Performer in Forrester’s Process-Centric AI for IT Operations report. Generative AI for Automated Incident Intelligence. Most recently, Mohan led Product. Incident 360 Console. BigPanda Professional Services help streamline and accelerate the rollout of an organization’s BigPanda solution. In employee surveys, “collaborative” was the word used most to describe BigPanda’s culture, and nearly 100% of senior leaders consider BigPanda employees the company’s most valuable resource. Cloud-based IT incident response solution purpose-built for large enterprises. The Open Integration Manager provides an intuitive user interface (UI) where users can easily pre-process and normalize alert data sent via REST APIs without the need for custom code. Incident 360 Console. Real-time Topology Mesh. by BigPanda | Dec 6, 2022. Using AI-driven event correlation and cross-domain enrichment, BigPanda understands the impact of Datadog alerts on outside dependencies so incidents that affect service availability and user experience can be prioritized and triaged using automated workflows. Generative AI for Automated Incident Intelligence. We use this tool to help leaders to take a step back and look at both the individuals on their team, as well as the team as a whole, and assess them on. Automatic Incident Triage. Perhaps you and your IT team are struggling with constantly buying new. The only community event designed exclusively for IT Ops professionals. by Anirban Chatterjee | Dec 2, 2021. Automatic Incident Triage. We certainly have a ton of new technology – from IoT to containers to artificial intelligence. Root Cause Changes. SAN FRANCISCO, Feb. BigPanda’s customer education resources can help your organization navigate change during the AI Revolution and get more out of your investments in BigPanda. Incident 360 Console. In a new whitepaper, noted industry analyst Nancy Gohring of 451 Research delivers an in-depth look into the future of AI & ML-enabled IT Ops and helps you understand: Why IT operations will move from automation to autonomous over time, and. Event Correlation and Automation for midsize enterprises, powered by AIOps. Alert Correlation Platforms are a proven solution to this challenge. Automatic Incident Triage. BigPanda provides awareness across your hybrid IT environments, spanning legacy, homegrown, on-prem,. Incident. Root Cause Changes. Incident Intelligence is a service in BigPanda that aims to transform disparate alerts into actionable incidents. Root. Automatic Incident Triage. Another area where BigPanda delights our customers is using BigPanda analytics to improve the quality of enrichment sources. Incident 360 Console. Automatic Incident Triage. He’s run the show for. Their job is to essentially stop the bleeding of revenue and costs. NEW YORK, May 20, 2021 — BigPanda, Inc. Mean time to detect/discover (MTTD): The average time between the onset of an issue and its detection. SAN FRANCISCO, June 10, 2021 — BigPanda, Inc. Automatic Incident Triage significantly simplifies and shortens triage by automatically adding actionable business context to incidents. Keeping these two systems separate from each. 12, 2022 — BigPanda, Inc. BigPanda’s Unified Analytics will be moving to the open beta phase soon. Contact Info: info@bigpanda. , the leader in Incident Intelligence and Automation powered by AIOps, recently concluded Pandapalooza ’22, the company’s annual. Become an AIOps certified pro! About the BigPanda AIOps Platform. Event Correlation and Automation for midsize enterprises, powered by AIOps. Incident 360 Console. BigPanda simplifies incident response for IT Operations, with pre-built integrations and an easy learning curve for operators. Real-time Topology Mesh. Phase 1: Compress and Distill. BigPanda helps IT operations teams improve service availability, drive operational efficiencies and reduce the costs and. By carefully determining the usage and value of your current observability stack, your ITOps teams can consolidate redundant tools and those providing little value to reduce your operational costs. BigPanda nominated Sibito Morley because we admire the vision he has, the team he leads and his unwavering focus on Lumen’s customers. Winning designs will be added to the Panda Gallery – and the artist who submitted it will be featured! Winning artists will get $50 to spend at Pandamart, the BigPanda company. The new Environments API enables administrators to reduce complex manual configuration challenges by templatizing and automating the creation and configuration of environments at scale. We are also correlating events from hundreds, if not thousands, of different. As we all adjust to this new normal, many organizations are faced with the prospect of having. Root Cause Changes. Generative AI for Automated Incident Intelligence. That’s where BigPanda, powered by AIOps, can really help retailers. Automatic Incident Triage. Not all alert correlation platforms are created equal. But let’s not forget two additional, substantial gains. BigPanda’s AI powered platform helps ITOps teams prevent, manage, and resolve IT incidents with intelligent automation. Root Cause Changes. Incident 360 Console. Generative AI for Automated Incident Intelligence. SAN FRANCISCO, January 6, 2021 — BigPanda, Inc. Incident 360 Console. Titled “There Is No Future of IT Operations That Does Not Include AIOps,” the webinar will take a look at Gartner’s 2021 Market. They discussed Lucid’s unique ITOps journey and how BigPanda helps minimize downtime of critical applications and services. Automatic Incident Triage. These automated tools can be triggered to run from various states across the BigPanda platform, shaving critical minutes off of the incident management lifecycle. When legacy companies such as Dell recognize the importance of AIOps it proves the technologies behind automating ITOps are now mainstream and a vital part of every modern IT. BigPanda, Inc. It takes a while to get your head back in it if someone’s. It can also act as a smart assistant for ITOps, SREs, and DevOps teams, greatly reducing stress and improving incident response. SAN FRANCISCO, March 21, 2023 — BigPanda, Inc. ”. Real-time Topology Mesh. BigPanda’s latest generation of Root Cause Changes offers an intelligent solution to combat these challenges. Mean time to know (MTTK): The average amount of time it takes for an incident response team to become aware of an issue. Through our Open Box Machine Learning technology, which automates incident management, BigPanda promotes trust and encourages usage by providing transparent, testable, and controllable AI/ML that enterprises can adopt at their own pace. With that success, monitoring is now able to clear the alert, and the incident automatically closes in BigPanda if all alerts contained in that incident are resolved. Automate incident analysis to speed resolution and reduce escalations. Just two of the many examples include a global leading airline that was able to reduce MTTR by 78% in the process, and. Here are some of my takeaways from BigPanda’s most recent Whiskey and Wisdom forum:Tool consolidation is the process of analyzing which IT observability and monitoring tools to use, which to add, and which to retire. Real-time Topology Mesh. Real-time Topology Mesh. BigPanda Event Enrichment Engine. Automatic Incident Triage. And it’s. Root Cause Changes. Leader in AIOps Takes Home the Prize for Best Cloud Automation Solution. In our recent Whiskey and Wisdom session, we discussed how ITOps teams are coping with the evolution of cloud management. Automatic Incident Triage. Hyper growth—like what BigPanda is poised to do— creates a monumental shift in the way things are done and how people communicate. Root Cause Changes. Root Cause Changes. Standardize and automate how to triage incidents: Rich, contextual information enriched to incidents, such as topology, CMDB and change data gives IT. Incident 360 Console. 5 Million Per Hour . Streib joined BigPanda in August 2022. Accelerate incident triage. At the end of the day, AI and machine learning is a design philosophy. Root Cause Changes. Root Cause Changes. ITOps and DevOps teams need a clear roadmap to design, implement, and operate the incident management process; IT incident management best practices provide a framework for managing IT. Tool rationalization, sometimes called tool consolidation, is the systematic analysis of observability and monitoring tools, the consideration of onboarding new tools to fill gaps, and the retirement of unnecessary tools. , the leader in AIOps Event Correlation and Automation, today released the findings of a new report titled “The Modern IT Outage: Costs, Causes and Cures,” which. SAN FRANCISCO, March 18, 2021 (GLOBE NEWSWIRE) -- BigPanda, Inc. AIOps enables the compression and distillation of events from metrics, logs, and traces. Automate incident analysis to speed resolution and reduce escalations. BigPanda’s Open Integration Manager, provides an intuitive user interface (UI) where users can easily pre. As your business grows and adds applications and digital offerings, BigPanda helps you scale IT operations without increasing complexity or cost. The rapid, automated extraction of meaningful insights from our complex IT alert environment not only makes us better at L1 response, but also reduces escalations to our L2 and L3 experts. BigPanda has integrated with over 300 unique IT Operations tools and its. Root Cause Changes. The incident management process involves five steps. Automate incident analysis to speed resolution and reduce escalations. Real-time Topology Mesh. MOUNTAIN VIEW, Calif. BigPanda simplifies the transition to distributed operations while maintaining centralized visibility and consistency. “You have to have something in place that tells you what your monitoring quality is and maintains the integrity of your pipeline. Real-time Topology Mesh. In this CTO Perspective interview we talk to BigPanda’s CTO Elik Eizenberg about the role of ITSM and ITIL in today’s hybrid cloud environments. BigPanda’s AIOps event correlation and automation platform is designed for complex IT environments, helping organizations prevent and resolve outages without increased IT staff. New Capability Automatically Delivers Clear Incident Descriptions to Estimate Incident Impact and Suggest Root Causes. Incident Intelligence identifies patterns and relationships between disparate alerts across your IT environment, giving responders the actionable. This new capability has been added to the BigPanda Formula Language to help create sophisticated incident tags easily. Automatic Incident Triage. Incident 360 Console. Assaf Resnick, CEO and co-founder of BigPanda, sat down with Sanjay Chandra, vice president of information technology at luxury electric automaker Lucid Motors, at Gartner IT IOCS 2022. info@bigpanda. , the leader in Event Correlation and Automation powered by AIOps, today announced its SaaS platform, which is integrated with Datadog, Inc. Generative AI for Automated Incident Intelligence. Four types of IT operations analytics – and when to use them. Automatic Incident Triage. m. Generative AI for Automated Incident Intelligence. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative AI for Automated Incident Analysis, a new capability that uses advanced AI to estimate incident impact, suggest likely root causes. We have a package to suit every enterprise’s needs—whether your BigPanda deployment encompasses the entire IT environment or a partial solution for a subset of a team now, with plans to roll it out to your. Alert Correlation Platform Continues Growth Trajectory Fueled by New Customer Acquisitions and Partnerships. Automatic Incident Triage. Automating incident routing can obviously help release incident queue bottlenecks. This automated incident triage ensures all the right people are at the table, that everyone can communicate, and that all the relevant operational data is accessible. This is one of the most common causes of AIOps failure. Companies scaled during the pandemic due to a shift in consumer behavior, and many companies had to pivot their ITOps strategies. See incidents more clearly. Root Cause Changes. Automatic Incident Triage. Today’s incident pipelines are noisy. Real-time Topology Mesh. Root Cause Changes. Among the report’s findings: more than 90% of. Generative AI for Automated Incident Intelligence. Real-time Topology Mesh. In light of the current macroeconomic environment, BigPanda is announcing today that we are streamlining and restructuring our company to better execute on our mission. BigPanda won the award for Best Cloud. Descriptive analytics looks at data to describe what has happened. 3) The BigPanda Team. Generative AI for Automated Incident Intelligence. Generative AI for Automated Incident Intelligence. BigPanda Generative AI reveals root cause changes and incident impact. Generative AI for Automated Incident Intelligence. Real-time Topology Mesh. Automate incident analysis to speed resolution and reduce escalations. It automates creating tickets, sends relevant notifications, and sets up war rooms with the right teams. Our dog-friendly Tel Aviv office features a rooftop deck and grill, and lots of collaboration space to help you do your best work. Mountain View, Calif. Slash triage time in half with Generative AI. And when it comes to a “significant outage,” organizations reported the average overall cost was a whopping $1,477,800. Once the runbook or automated workflow has been processed, the results can be fed back to the associated incident for future reference or additional triage and remediation steps. Generative AI for Automated Incident Intelligence. Because the. 7, 2023 — BigPanda, Inc. Incident 360 Console. By following the stages outlined in this article, you can lay a solid foundation for intelligent incident management and automation, ultimately enhancing efficiency and lightening the load on your IT. The BigPanda and Ansible® integration presents a holistic solution to the challenges faced by IT organizations in their quest for automation. Automatic Incident Triage. Includes ready-to-use ITOps reports and dashboards and provides end-to-end insights into health trends and ITOps KPIs. Root Cause Changes. BigPanda’s powerful aggregation engine normalizes alerts from Splunk, Datadog and other monitoring systems into a single consolidated incident management center. You can use the BigPanda platform to assess the efficiency of your IT operations teams, tools and. Generative AI for Automated Incident Intelligence. In addition, enriched events facilitate event correlation and. BigPanda’s event enrichment adds additional contextual information to your alerts, including business segment, relevant CI/CD elements, or operational data. BigPanda’s first impact came in the way our platform combines sources of IT information. Real-time Topology Mesh. You can automatically reveal the root cause of incidents using advanced AI from BigPanda. AI/ML-driven alert correlation engine that detects and triage incidents. Root. Root Cause Changes. Generative AI for Automated Incident Intelligence. The compression ratio from noise to actual incidents can range from 10:1 to 50:1, or even 100:1. In a typical CI/CD pipeline, code changes are automatically built, tested and deployed to a staging or. In this webinar, BigPanda’s own VP of Product Marketing Mohan Kompella and Syapse’s Chief Data and Product Development Officer Vinod Subramanian talk about what is and isn’t working in healthcare ITOps and how AIOps fits into healthcare. Headquartered in the heart of Silicon Valley, we have also now grown roots in Irvine, Austin, Chicago and New York. BigPanda brings all your observability, topology, and change data into a single console. The AI-Generated Incident Analysis helps your team quickly understand causality and impact, dramatically shortening resolution time. SAN FRANCISCO, July 11, 2023 (GLOBE NEWSWIRE) -- BigPanda, Inc. Automatic Incident Triage. The CMDB keeps information that observability and monitoring tools don’t have, including the geographical location of the asset, ownership, purpose, and priority. 29, 2022 — BigPanda, Inc. Generative AI for Automated Incident Intelligence. Automatic Incident Triage. Real-time Topology Mesh. Real-time Topology Mesh. Who: Jason Walker, the company’s chief customer officer, and Cari Jaquet, BigPanda’s vice president of marketing, will host in MTV “VJ” style across the live streaming two-day event. The first advantage of incident triage automation is self-evident in all that was just discussed, mainly a shorter incident lifecycle – leading to improved performance and availability for apps and services. Incident 360 Console. Automate incident analysis to speed resolution and reduce escalations. Root Cause Changes. Generative AI for Automated Incident Intelligence. Event moderator and BigPanda Regional VP of Professional Services Sales Jordan Gamble carried the. Automate incident analysis to speed resolution and reduce escalations. Root Cause Changes. by BigPanda | Dec 6, 2022. BigPanda has the capability to observe and integrate suitable data in applications to accelerate workflows. Root Cause Changes. How BigPanda gets your organization to root causes of incidents faster than ever. Automate incident analysis to speed resolution and reduce escalations. We are doing this now to ensure that we have a solid financial runway to continue investing in the fast-growing enterprise AIOps. Morgan. Automatic Incident Triage. Step 2: Concentrate on your sphere of influence. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it will host a user group event on March 21 at Shoreditch Treehouse in London. Sending relevant notifications. Autodesk turned to BigPanda to radically overhaul their ticketing process and improve operational efficiency. Real-time IT Incident correlation. Automate incident analysis to speed resolution and reduce escalations. Automated Incident Analysis. Improved correlation and alert noise suppression. Now on-demand, you can listen to two enlightening. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative AI for Automated Incident Analysis. Automatic Incident Triage. Integration Hub. SAN FRANCISCO, Jan. Root Cause Changes. The AI-Generated Incident Analysis leverages Large Language Model AI to provide plain-language incident titles and detailed descriptions built from enriched, actionable incident data. The primary KPI, compression, ideally approaches 100%, but perfect rates can compromise accuracy—leading to misgrouped events or missed connections. correlation extraordinary effectiveness in recognizing which events can reasonably be grouped into a single event for triage. AIOps is typically used to reduce alert noise, identify incidents across the tech stack, and automate incident management workflows. IT Ops Maturity November 29, 2021. Incident 360 Console. Enrichment is the unsung hero of the entire event correlation process. In order to reduce disruptions, an incident commander needs to protect the integrity of the resolution effort by keeping people from asking the wrong questions at the wrong time. Automate incident analysis to speed resolution and reduce escalations. IT Operations teams spend valuable time on various manual tasks that delay remediation. Generative AI for Automated Incident Intelligence. Transformation initiatives. A CI/CD pipeline is a set of automated processes that enables software developers to quickly build, test and deploy code changes. Then BigPanda’s AIOps platform runs an automated response. Root Cause Changes. Before joining BigPanda in 2018, Paul was the Area Director of Sales for AppDynamics where he led. Faster incident triage – up to 5 minutes faster per incident, at scale; Accurate root cause analysis; Higher incident resolution, with fewer missed incidents and fewer escalated incidents; It’s groundbreaking just to think that you can have every incident translated and explained in natural language, regardless of how urgent the incident is. BigPanda was named in Gartner’s latest report, “Cool Vendors in Availability and Performance 2016”, marking another exciting development in what has. Annual Customer Festival Offers Stories of How BigPanda’s Industry-Leading AIOps Solution Helps Organizations Modernize IT Operations . It doesn’t happen overnight, but with time, and with the help of AI/ML, it is doable. AI/ML-driven alert correlation engine that detects and triage incidents Generative AI for Automated Incident Intelligence Automate incident analysis to speed resolution and reduce escalationsGenerative AI for Automated Incident Intelligence. It enables ITOps teams to automate processes including: Creating tickets. In our most recent session, the discussion focused on the burden of technical debt and what ITOps leaders can do to deal with it once and for all. Automate incident analysis to speed resolution and reduce escalations. BigPanda cuts through the complexity of your monitoring stack and consolidates alerts from all of your monitoring systems. Use BigPanda together with your best-of-breed monitoring and observability tools to shorten your incident management lifecycle and dramatically improve your MTTR. Real-time Topology Mesh. Automatic Incident Triage significantly simplifies and shortens triage by automatically adding actionable business context to incidents. Incident. BigPanda further enriches correlated groups alerts, called incidents, with business context, like priority, team, and category. These automated tools can be triggered to run from various states across the BigPanda platform, shaving critical minutes off of the incident management lifecycle. Unlock IT efficiency with BigPanda’s Unified Analytics—gain end-to-end visibility, explore process improvements, and showcase value. Take tour. Rather than continuously monitoring these streams, individuals are notified when significant events or alerts occur. Incident 360 Console. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it will host a user group event on March 21 at Shoreditch Treehouse in London. Automatic Incident Triage. Automate incident analysis to speed resolution and reduce escalations. BigPanda Services. Automatic Incident Triage. BigPanda is announcing today that we are streamlining and restructuring our company to better. Real-time Topology Mesh. Best practice 4: Prioritize monitoring quality hygiene. Automatic Incident Triage. Automate incident analysis to speed resolution and reduce escalations. As moderator Jason Walker, BigPanda’s COO, said in our RESOLVE ’22 event Bit by bit, maturity models in “almost every other domain of IT” have not turned into a workable set of guideposts and indicators in the Ops domain. This has reduced the number of false positives in our system by 51%. “The best tool for data transformation into useful business insights. Master the art of high-quality alert management. The CMDB keeps information that observability and monitoring tools don’t have, including the geographical location of the asset, ownership, purpose, and priority. Unify ITOps alert data: This is how your team can get the most holistic view of your data and aligns with the BigPanda Alert Intelligence service. SaaS-native platform provides built-in scaling, seamless updates, high availability, and. Generative AI for Automated Incident Intelligence. BigPanda is being used by leading enterprises to automate their ticketing. Just two of the many examples include a global leading airline that was able to reduce MTTR by 78% in the process, and. BigPanda’s Event Enrichment Engine also offers a purpose-built, intuitive user interface that helps you create and maintain this enrichment logic, with the unique ability to preview the results of the enrichment logic before going live.